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I bought this carrier for my tom cat who weighs about 20lbs. If you are buying this to accommodate a larger/heavier pet, BE WARNED: the crate will FLEX under their weight. On several occasions, this actually caused the door to open and my cat literally fell out into a parking lot. On the final occasion of using this crate, it flexed and the carry handle on top simply popped out of place. I was at the top of a staircase when this occurred. Can you guess what happened? Yes, my cat, in his carrier, was tossed helplessly end over end down a flight of stairs because this crate does not actually hold up for heavier pets. I am also writing a letter directly to the company to alert them to this flaw in design.
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This is an awesome carrier at an awesome price! Super easy to put together, and super sturdy. I haven't experienced the flimsiness with the door and having to bend the plastic that one of the other reviewers mentioned. Everything fits together very smoothly, and it's very roomy inside. The colors are very nice and it looks way more expensive than it was. My puppy is learning to like it, too.One thing I will say is pay attention to the sizing. It says large, but they recommend use for dogs (or cats) under 25 lbs, so I wouldn't call it large and I wouldn't get it if you have a large breed puppy. It's fine for my puppy though, she has more than enough room and space to grow so it works for me!
Also, I highly recommend [..](who seem to be the only ones selling this for such a good price, but order it from Amazon because I think it's more expensive on their website last I checked!) I've made 3 orders from them now, including the one for this carrier, and they always have the lowest prices! The shipping is very fast too.
I have no affiliation from them, just thought I'd mention it since I wish I had found them earlier!
Buy Petmate Ultra Vari Kennel Fashion Pet Carrier, 26-Inch, For Pets 20-25 Pounds, Deer/Brown Now
When researching a new crate for our Chinese Crested, I decided on the Petmate Kennel Cab. I checked all the sizing information (as clearly stated on the Amazon website) and chose accordingly. It fit our dog perfectly. It's not the sturdiest of kennels, but we only needed it for home use and not travel, so this is fine. It would have been a 5-Star review if I felt completely comfortable transporting our dog in it, in case we needed to travel with it.I am so tired of reading poor reviews of products that people write when it's their own fault the product didn't work for them. Yes, this is called a large. Is it very large? No. But the dimensions are listed. Learn to research before buying and stop blaming the companies. It's your own responsibility to spend your money wisely.Bought this crate at Petsmart, and after assembly, put my 5 lb puppy in and the bottom opened up and my puppy hit the floor. She limped the rest of the day. We again latched it, without our puppy inside, and it seems to latch, but when picked up, it comes apart again. The latches are defective. I contacted Petmate, told them of the problem, and sent pictures of the taxi and how the latches were not working. All they offered was nothing. Again I contacted them and they offered to send new latches. I explained this was a NEW taxi and thought they could do better than that, since Petsmart was out of them. They finally said they would send a new one to me if I provided them with a copy of my receipt and address. I did immediately because we bought this taxi for an upcoming trip and need it now. That was almost a week ago and I still have not heard anything from them. I called yesterday and left a message, and no call back. I would never again buy from this company. They have no customer satisfaction and their products are sub-standard. They were also unconcerned about the condition of my puppy. So if you care about your pet, buy from a different company and let Petsmart know about Petmate's customer satisfaction, or lack of!
UPDATE:
After filing a complaint with the BBB, I was contacted by Petmate and they are sending me a new taxi. Guess they don't like being turned in to the BBB. Now, will wait and see if I DO receive it, but I need it by Nov. 1 for a trip, and they say it will take 3 to 5 business days for it to get here, which will be too late? You'd think after contacting them weeks ago, and explaining my problem, they would overnight it. So, again, if you want a good pet taxi, built by a company who stands by their product, don't go with Petmate!
UPDATE:
After explaining 3 to 5 business days was unacceptable, since I first contacted them 10/11, and our trip is planned for Nov. l, and asking it be overnighted, we received it Sat., Oct. 29th. So, we finally did get our problem resolved, with the help of the BBB, but buying from this company is not worth the headache. Do yourself a favor and buy from someone else.Very nice and large pet carrier. I use it to transport two cats. Easy to assemble and seems quite sturdy. Well worth the money.
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